Mat Track analyses behaviour and attendance trends to highlight members who are slipping. Get early warnings, take quick action, and keep more members training for longer.
Identify at-risk members before they leave.
No credit card required
Spot risk early. Automatically.
Every check-in, absence, message, and membership event feeds into Mat Track’s behaviour model.
Instead of waiting until a member disappears, you’ll know exactly who needs attention and why.
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AI-powered risk scoring
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Alerts for members with declining attendance
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Behaviour pattern detection
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Multi-gym visibility
Take action before it’s too late
Once a member is flagged, Mat Track helps you re-engage them instantly.
No spreadsheets. No guesswork. No missed opportunities.
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Automated “we miss you” messages
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Staff follow-up reminders
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Custom reactivation sequences (email + SMS)
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Notes & activity logs per member
Understand the story behind the data
Not all churn risk looks the same. Mat Track breaks down the why so your team can respond with context.
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Attendance decline
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Missed payments
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Decreased engagement
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Class drop-offs
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Gap since last visit
Measure retention and improvement
Track retention performance across programs, coaches, and locations.
See what’s working, what’s changing, and where to focus.
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Retention dashboard
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Drop-off time windows
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Risk category breakdowns
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Recovery success rates
Ready. Set. Grow.
Mat Track gives you flexibility as you grow. Start free forever, and if you’re gym grows, you can upgrade.